Return and Exchange Policy

1. Return Period

Customers may request a return or exchange within 14 days of receiving their order.

2. Eligibility Conditions

To be eligible for a return or exchange, items must:

• Be unused, unworn, and in their original condition

• Be returned in the original packaging

• Include proof of purchase

3. Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale or clearance items

• Personalized or custom-made products

• Gift cards

• Hygiene-sensitive items (if applicable)

4. Return Process

To request a return or exchange, please contact our customer service team with your order number and reason for the request. Return instructions will be provided.

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

6. Refunds

Once the returned item has been received and inspected, refunds will be issued to the original payment method within 5 to 10 business days.

7. Exchanges

Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit may be offered.

8. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos if possible.

9. Contact

For any questions regarding returns or exchanges, please contact our customer service team.