Shipping Policy

1. Order Processing

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Times

Delivery times vary depending on the destination:

• Local / Domestic Shipping: 3 to 7 business days

• International Shipping: 7 to 21 business days

These delivery times are estimates and may vary depending on the carrier or during busy periods.

3. Shipping Fees

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

4. Order Tracking

A tracking number will be sent by email or message once the order has been shipped, when this service is available.

5. Shipping Address

The customer is responsible for providing accurate shipping information when placing the order. Additional fees may apply in case of an incorrect address.

6. Delays or Lost Packages

We are not responsible for delays caused by the carrier, customs, or circumstances beyond our control. In case of a lost package, please contact us so we can open an investigation.

7. Damaged Package

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos as proof.

8. Contact

For any questions regarding the shipping of your order, please contact our customer service team.